- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Art is a master automotive technician and he has always honestly and efficiently diagnosed and repaired problems with my car, when my "check engine" light comes on. I have a BMW and would not take my car anywhere else for routine service work and repairs. Burbank is lucky to have Art to work on their vehicles. He is trustworthy and a really nice guy!Sharon Mercier, 06/10/2021
Art is honest, friendly, does quality work in a timely fashion, and all for a reasonable price! Would recommend him to friends and family.Kevo Davisian, 06/07/2021
Had a great experience here, with help finding the right tires I'll be needing for my vehicle soon and having an inspection done.Bertha Lewis, 06/05/2021
Honest, quick, communicative, helpful, kind. Great experience. Took time with me to explain the work. Great value and great work.Maureen Solomon, 02/27/2021
This is absolutely reliable auto repair place you are looking for. I sent my car here for brake pads replacement and I saved money vs. dealer. Then I heard some little sound from my car and told the technician Art. It?s hard to find the reason but he insisted to look for it and called me to come and fix it for no cost. And now my car has no problem since. I like the way the technicians here are working and taking care of my car , also the way they explained it. Very professional and trustworthy.Yan Hoo, 07/31/2020
This shop solved my smog control device problem in a nanosecond. They knew what to do! I had taken my car in repeatedly because the catalyst could not be tested and was told there was nothing I could do but drive endlessly. This shop is exceptional.Doris Reynolds, 11/30/2019